At Sun’s Eye, we are firm believers that customers should be skeptical of any salespeople trying to sell a product over the telephone or on your doorstep. Commission sales staff rarely have the customer’s best interest in mind and will say anything to get you under contract. Our approach rests firmly on honesty, accurate cost-saving analysis, and an understanding that solar panels aren’t right for every homeowner.

Customer Service and Communication

Large national firms can sometimes struggle with maintaining personalized customer service. Homeowners may experience delays in communication, impersonal interactions, or difficulty in reaching service representatives.

As a small, Tacoma-based company, our service is our differentiator. We get to know our customers and work very hard to make sure they have a comfortable and excellent experience from consultation to installation. We rely heavily on referrals and those are something that we work hard to earn with every customer we interact with. 

Quality and Consistency

The quality of installation and equipment can vary. While national companies often have stringent standards, the quality of work might differ depending on the experience level of the local contractors they partner with. This can sometimes lead to inconsistent service and installation quality.

With over a decade of experience installing solar panel systems, we’ve seen it all: different system design-constraints, various roof types, specific environmental factors etc. Like any trade, true experience results in a more thoughtful approach. We specialize in flawless design, installation, and ongoing maintenance of solar systems of all types and sizes. 

Cost

Despite the promise of cost-savings and solar “paying for itself,” many national outfits misrepresent the incentive structures and actual rate of return for solar installation. While solar panels do offer a significant savings over their lifespan, they do come with upfront cost that should be a consideration. Many national firms use misleading financing models that result in increased overall cost to the consumer.

We take the investment in solar seriously. We strive to be as accurate as possible with our calculations and to present potential customers with fact-based savings estimates based on their specific system size and location. We acknowledge that Washington isn’t the sunniest state in the country, so the rate of return differs from places like Arizona and Florida. That said, after incentives, the typical mid-sized solar installation in Washington pays for itself within 16 years, providing the investor with an expected 9+ years of upside (based on an average manufacturer warranty of 25 years). 

Sun’s Eye Solar: Your Local, Solar Ambassadors

We got into this business because we are passionate about the environment. Helping further the adoption of solar energy is our way of making a difference in this world. As parents, community members, and farmers, we have a deep love of this planet and want to ensure that it’s a beautiful place for our kid’s kid’s kids and so forth. We believe that good ideas spread one person at a time and believe that converting to solar power is one of the big ways that a person can reduce their energy footprint (and it’s a good financial decision to boot). 

We offer free consultations and feasibility studies to our potential customers in Washington State. If you are interested in getting pressure-free information from a local, community-oriented, solar panel contractor, please reach out to Sun’s Eye Solar at (253) 314-6555 or via email at info@sunseyesolar.com. 

Thank you!